Missed Appointment and Cancellation Policy

Please be advised of our 24-hour cancellation policy


We are committed to your experience, and when you book an appointment, we set that time aside for you. Missed appointments keep us from accommodating other clients, and therapists are only paid when they deliver a service. Because it is difficult to fill a cancelled appointment without sufficient notice, missed appointments or those cancelled without at least 24 hours' notice will be charged 50% of the service(s) booked. 


If an emergency arises, please let us know so that we may treat your specific situation with personal attention. If you experience a circumstance outside of your control, we reserve the right to make an exception to the above policy.


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